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Our Value Proposition to You!
We're committed to earning your business every day by providing best-in-class customer service with consistent and reliable communications throughout the entire loan process.
Everything we do is focused on providing you with personalized service:
Why do business with us?
Simply put, we want your business and we are willing to work to get it and keep it. We offer great service for a fair price vs. a cheap price and poor service. Integrity and fairness is what you will receive from us and in return we expect that from you too. To earn your business we will roll up our sleeves and make sure the job is done right and your expectations are well exceeded. We invest the time it takes to build high quality working relationships.
We are now a Freddie Mac Seller/Servicer!
We've set up a TRID "Email Hotline"
Please send us your
Look for the special TRID Section in our resource center for additional helpful information
The UW Help Desk is here to help you with:
Submit your scenario and questions to your AE and your AE will turn your submission over to the UW Help Desk.
You will get a response
within 4 hours
Using the UW Help Desk speeds up the loan process!
The extra time up front
saves time and gets your
loans approved smoother.
A WIN-WIN situation
for YOU, FCBM and
NOTE: A scenario submitted to the Help Desk doesn't mean your loan has been pre-approved. You still need to submit the loan to FCBM to following the normal approval process for loans.
Check out our Preferred